Every minute counts when your business or home has a water damage loss. Within minutes of flooding, water spreads throughout your property and is absorbed into the walls, floors, and upholstery. Wood furniture and paper will begin to warp and may be permanently damaged or even ruined.

The water heater bursts in the middle of the night.  A washer hose leaks while you are on vacation.  Grease catches fire on the stove, and before you can extinguish the flames the whole house is covered with soot.  If you have never had something like this happen to you, how do you know what to do or who to call?

The best thing you can do in a disaster situation is to prevent further damage to your home.  Immediately call an expert with the training and experience to remedy the problem as soon as possible.  Some people think that a few wet rooms of carpet are no big deal: "Just get some towels and dry up the water, and everything will be fine."  Unfortunately, this approach often leads to a house that is unlivable because of mold infestation or structural problems.  And after even a small fire, acid residues can continue to damage some surfaces that could have been saved.  You need quick, expert response.

We respond quickly, day or night, to calls for water damage-normally arriving within two to four hours after the call to begin drying.  Smoke damage requires service within 24 to 48 hours to be effective, so we schedule the cleaning as quickly as possible.  Insurance companies rely on our rapid-response teams for their customers because they know that we can minimize losses by beginning work immediately.  In fact, most major insurance companies call on ServiceMaster first for Disaster Restoration.

It is as important to perform the correct remediation procedures as it is to perform them quickly.  We at ServiceMaster are recognized experts in water and smoke damage restoration.  We are certified by the State of Georgia to teach classes to insurance professionals to help them in dealing with their customers' losses.

Know who to call when you need help.  We are available 24/7 to take care of water problems.  We hope you don't have an emergency water or fire problem, but if you do we are ready to help.